Delivery and Postage

Order Processing & Dispatch

Orders placed before 10:30 AM (UK time) on weekdays are dispatched the same day. Orders placed after 10:30 AM, or on weekends and UK/public holidays, will be processed and dispatched on the next working day.

United Kingdom Shipping

We ship to mainland UK addresses only. Offshore regions (such as the Channel Islands, Isle of Man, Scottish Highlands & Islands, and Northern Ireland in some cases) are not supported due to carrier restrictions.

  • Standard Service: Free Royal Mail Tracked 48 (aims for delivery within 2–3 working days).
  • Upgrade Option: Add £3 for DPD Next Day delivery (aims for next working day delivery before end of business day).

The available shipping options and exact costs will be displayed at checkout based on your delivery address.

European Union Shipping

We ship to most EU countries, excluding offshore or remote regions/islands (due to carrier limitations). All EU orders are dispatched from our warehouse in Germany.

  • Germany (domestic): Free DHL Express service 
  • Other EU countries: Shipping fees vary by destination country and are calculated at checkout. Examples include:
    • France: +€10
    • Spain: +€15

Final shipping costs depend on your exact delivery address, order weight, and selected carrier. All applicable fees will be clearly shown on the checkout page before you complete your purchase.

Important Notes

  • Delivery times are estimates provided by our carriers and may be affected by customs processing (for EU orders), weather, or peak periods.
  • We do not ship to non-EU countries or restricted territories.
  • For questions about your order or delivery, please contact our support team.

This policy is subject to change; please check back for updates.

You can place this under a dedicated page (e.g., /shipping-policy/) and link it in the footer, checkout, or product pages. If you want to add more details (like estimated delivery times for other countries, weight-based tiers, or returns integration), or make it shorter/longer, just let me know!